Tuesday, May 1, 2007

ATM delivers fake Rs 1,000 note


IAF personnel Corporal Prakash G had operated a bank ATM at least a thousand times and each time felt great about the modernised banking services offered by banks these days. But on Friday, his belief in the ATMs vanished forever.

In an incident that could send shock waves among bank ATM operators , a fake currency note of Rs 1,000 denomination emerged out of a private bank's automated teller machine at Sector 19D here when Prakash operated it to withdraw money. Prakash, posted at Air Force station here, told TOI that the fake note emerged from a ICICI Bank ATM when he withdrew Rs 9,000 cash. Prakash wanted to send the money to his family back in his hometown Kollam in Kerala.

'' When I operated the ATM, a total of eight Rs-1 ,000 denomination notes and another 10 Rs-100 denomination notes emerged from the machine . At first, I did not suspect the fake note. But it did surprise me that one was badly soiled and the rest were crisp and new,'' said Prakash, showing the fake note.

When the IAF personnel went to Sector 34 ICICI bank branch, the manager there told Prakash it was a fake and that no replacement could be provided unless confirmed through investigation that the note indeed emerged from their ATM. '' This claim shook me, after all Rs 1,000 is a huge sum for a salaried person like me,'' said Prakash. Now, the Sector 34 bank manager directed him to visit the Sector 9 branch.

There, Prakash lodged a written complaint and provided a photocopy of the counterfeit note to a woman official. Prakash was sent away with the promise that the bank would investigate the matter and get back to him. A manager at the Sector 9 branch confirmed to TOI that they had indeed got such a complaint and the said note was found to be counterfeit . But he said the bank had outsourced the job of stacking up ATMs with notes to another agency.

ICICI bank's corporate communications head from Mumbai, Charudatta Deshpande, told TOI over phone that the bank provided the currency for ATMs after completely recording serial numbers of the notes. '' So, it is easy to find out whether the note emerged from our machine,'' he said. But Prakash could not wait for a couple of days. So he sent home Rs 1,000 less than what he had intended to.

How to identify a counterfeit note?

SECURITY THREAD:
The Rs 100, Rs 500 and Rs 1,000 notes have windowed security thread with colour shift from green to blue.

WATER MARK:
Mahatma Gandhi's portrait, multi-directional lines and an electrotype mark.

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